LAKESPACE
Privacy Policy
At LAKESPACE, we respect and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our spaces or interact with us through our website, social media, or other communication channels. By using our services, you agree to the terms outlined below.
Information we collect
We may collect personal information such as your name, phone number, email address, and other relevant contact details when you book our spaces or sign up for promotions, newsletters, etc. Additionally, we may collect information regarding your preferences, past services, and services purchased to enhance your experience.
Google Analytics
This website uses Google Analytics 4, a web analytics service provided by Google LLC, after obtaining the user's consent. The responsible entities are Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland, for users from the EU/EEA and Switzerland. Google Analytics 4 uses IP anonymization by default, meaning your IP address is immediately shortened when you interact with this website. Only in rare cases will your full IP address be transmitted to a Google server located in the USA and shortened there. Google assures that the IP transmitted through Google Analytics is never combined with other Google data. Google Analytics 4 is activated only with your consent via the cookie banner and can be revoked at any time through the cookie settings.
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The processed data includes: usage data such as page views, website interactions, general location and visit duration; and communication data such as shortened IP addresses, user agent, language settings and screen resolution. The purpose of this data processing is for Google to evaluate the use of your website on your behalf, compile reports on the website’s activities, and analyze website performance. This data processing is lawful, based on your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR and § 25 para. 1 sentence 1 TDDDG.
Google Ireland Limited, Google LLC and Alphabet Inc. are the recipients of this data. Your website usage information is generally transmitted to a Google server located in the USA, an action legitimized by the recent adequacy decision of the European Commission dated July 10, 2023, which recognizes Google LLC’s certification under the EU-U.S. Data Privacy Framework. Regarding data storage, any data linked to cookies is automatically deleted after a specific period—monthly for data whose retention period has been reached, and up to a maximum of 2 years for Google Analytics cookies.
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For more information on Google Analytics’ terms of use and Google’s privacy policy, please visit https://policies.google.com/ and https://support.google.com/analytics/answer/12017362.
Google Analytics uses so-called "cookies," text files that are stored on the visitor’s computer and enable an analysis of the visitor’s use of the website. The information generated by the cookie about the visitor’s use of this website (including the shortened IP address) is usually transmitted to a Google server and stored there.
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Google Analytics is used exclusively with the extension "_anonymizeIp()" on this website. This extension ensures anonymization of the IP address by shortening it and excludes direct personal identifiability. Through the extension, the IP address is shortened by Google within member states of the European Union or other contracting states of the Agreement on the European Economic Area before transmission. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The IP address transmitted by the corresponding browser within the scope of Google Analytics is not merged with other data from Google.
On behalf of the website operator, Google will use the collected information to evaluate the use of the website, compile reports on website activities and provide further services related to website and internet usage to the website operator (Art. 6 para. 1 lit. f GDPR). The legitimate interest in data processing lies in optimizing this website, analyzing its use and tailoring its content. The interests of the users are sufficiently protected through pseudonymization.
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Google LLC is certified under the so-called Privacy Shield and thus ensures an adequate level of data protection on this basis. The data sent and linked with cookies, user identifiers (e.g., user ID) or advertising IDs are automatically deleted after 50 months. Data whose retention period has been reached is automatically deleted once a month.
Data collection by Google Analytics can be prevented by the visitor adjusting the cookie settings for this website. The collection and storage of the IP address and cookie-generated data can also be objected to at any time with effect for the future. The corresponding browser plugin can be downloaded and installed via the following link: https://tools.google.com/dlpage/gaoptout.
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Website visitors can prevent data collection by Google Analytics on this website by clicking the following link. An opt-out cookie will be set, which prevents future data collection during future visits to this website.
For further information on data use by Google, configuration options, and options to object, please refer to Google’s privacy policy (https://policies.google.com/privacy) as well as Google’s settings for the display of advertisements (https://adssettings.google.com/authenticated).
Spamfilter with Google reCAPTCHA
We have implemented Google reCAPTCHA in the forms on our website to verify whether the data entered into those forms is submitted by human visitors or by machines or automated programs, also known as “bots.” This tool automatically analyzes the behavior of website visitors as soon as they interact with the site, using various information such as IP address, time spent on the page and mouse movements. The processed data includes usage data such as the webpage accessed, date and time of the visit and mouse movements, as well as communication data such as IP addresses, browser type and operating system. This processing applies to website visitors and users of online services.
The primary purpose of this processing is to prevent misuse of our contact form and thereby enhance security. The legal basis for this is our legitimate interest pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR. The data recipients are Google Ireland Ltd, located at Google Building Gordon House, Barrow St, Dublin 4, Ireland (https://policies.google.com/privacy), and our website hosting provider. While your personal data is processed within the EU, the retention period for the processed data is determined by Google Ireland Limited. Further information can be found in the Google reCAPTCHA privacy policy: https://policies.google.com/privacy
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Website Analytics
When you visit our website, we collect information about your usage through a web analytics tool provided by our hosting service. This tool collects and combines your IP address and user agent, shortens them and stores this data using a hashing function. Through this process, a visitor identifier is created, encrypted with a randomly generated value (SALT) that changes every 24 hours. This method ensures that your IP address cannot be reconstructed from the stored visitor identifier, thereby preserving your anonymity. In addition, we do not combine this information with other data, and it is stored exclusively on the hosting provider’s server.
We also process web analytics data, HTTP data and web analytics profile data. The web analytics tool we use creates and stores a web analytics profile that contains details about your website usage, such as page views, frequency of visits, time spent on each page and the user agent of your device. This includes usage data (such as visited webpages and access times) and communication data (such as browser type, operating system and IP addresses).
The purpose of processing this data is to analyze user behavior in aggregated form to improve the presentation and content of our website. The legal basis for this processing is our legitimate interest (Art. 6 para. 1 lit. (f) GDPR), particularly in conducting web measurements in order to improve our products and our website.
The collected data is shared with our website hosting provider and processed within the EU.
Changes to This Policy
LAKESPACE may update this Privacy Policy from time to time. We encourage you to review it periodically.